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Help Center

How Can We Help You?

Getting Started

How do I get started with worlddigital.ai?

Sign up, choose a plan, connect your ad accounts (Google, Meta, or Snapchat), upload your logo, select your business category, and we'll launch your first automated campaigns in minutes.

What ad platforms does worlddigital.ai support?

We currently support Google Ads, Meta Ads (Facebook & Instagram), and Snapchat Ads. More platforms are on the roadmap.

Do I need an existing ad account?

No. If you don't have existing accounts, we guide you through creating them during onboarding. You'll need to connect them so we can manage campaigns on your behalf.

How long does setup take?

Most businesses go from signup to live campaigns in under 10 minutes. Our onboarding requires zero prior marketing knowledge.

Billing & Plans

What's included in each plan?

All plans include full access to our AI campaign management platform across Google, Meta, and Snapchat. See our Pricing page for a full comparison.

Is the ad spend included?

No. Your ad budget goes directly to Google, Meta, or Snapchat. Our fee covers the AI platform that manages your campaigns — not the media spend itself.

Can I cancel anytime?

Yes. Cancel with one click from your account settings. No contracts, no cancellation fees.

Do you offer refunds?

Subscriptions are non-refundable for the current billing period. If you have concerns before subscribing, contact us — we're happy to walk you through what to expect.

Campaigns & Performance

How does the AI optimize my campaigns?

Our AI continuously analyzes performance data — impressions, clicks, conversions, and costs — and makes real-time adjustments to bids, audiences, and creatives to improve your results.

How long before I see results?

Most campaigns see initial data within 24-48 hours. AI optimization becomes more effective after 7-14 days as the model learns from your specific campaign data.

Can I make manual changes to my campaigns?

Yes. You can always access your ad accounts directly and make changes. However, our AI will continue optimizing — we recommend discussing significant manual changes with our support team.

What happens if my campaign underperforms?

Our AI will automatically adjust strategy. If performance issues persist, you'll receive a notification and can open a support ticket for human review.

Still have questions?

Our support team typically responds within 2 business hours.

support@worlddigital.ai

AI Growth Operator
Online · WorldDigital.ai